Insurance, less confusing.
Practical, jargon-free guides on managing Australian insurance: renewals, cover you already have, and the fine print that actually matters.
How long does an insurance claim take in Australia?
Insurers must decide most claims within 4 months under the industry code — but a clean car claim can be days, and a catastrophe home claim can be a year. Here is what is normal, what slows things down, and when to escalate.
How to store insurance policies digitally (Australia)
Cloud folders and photo albums break the moment you need a document fast. Here is a digital filing system built around policies, renewals and proof of cover.
Is bundling your insurance policies worth it?
Bundling home and car with one insurer can earn a discount and simplify admin — but it can also hide an uncompetitive policy. Here is how to tell whether bundling actually saves you money.
How to read a PDS: the sections that decide claims
A PDS is long on purpose. You do not need to memorise it. You need a repeatable way to find cover, exclusions, waiting periods and claim conditions.
What is a certificate of currency? (Australia)
Banks, landlords and brokers often ask for a certificate of currency. Here's exactly what it is, what's on it, and how to produce one without the email scramble.
How to make an insurance claim (step-by-step)
A calm, practical checklist for making an insurance claim in Australia — from the first phone call to what to do if the claim is denied. The better your records, the smoother it goes.