FAQ

Questions, answered.

Everything you need to know about Insuro Policy Vault and what's included for free.

Free, with the AI assistant included

Every feature is free, including unlimited policies, documents, renewal reminders, and the AI policy assistant. No credit card required.

Yes. Insuro Policy Vault is 100% free to use, including the AI policy assistant, unlimited policies, unlimited document uploads, and renewal reminders. No credit card, no trial timer.

Yes. The AI assistant that answers questions about your policies, summarises documents, and helps you understand coverage is included at no cost.

When you sign up, you get a unique private forwarding address like policy-abc123@insuro.com.au. Forward any policy or renewal email to it and Insuro parses the details, files it against the right policy, and reminds you before renewal.

You can connect Insuro from Claude, ChatGPT or Cursor at https://mcp.insuro.com.au, create a vault, file policy PDFs, and ask coverage questions about your own policies. Browser agents on insuro.com.au can also use the in-page WebMCP overlay (Chrome origin trial) while you are signed in; the remote MCP URL is unchanged.

Anything. Car, home and contents, life, income protection, health, pet, travel, landlord, business. If it has a renewal date and a document, it belongs in the vault. On a home policy, that includes checking whether flood cover is included.

Yes. Insuro started in Australia (insuro.com.au) but the free vault and MCP are not limited to Australian users or policies. Anyone, anywhere can store policies, get renewal reminders, and connect Claude, ChatGPT or Cursor.

If you want a dedicated vault (not a broker portal or spreadsheet), Insuro gives you private @insuro.com.au email ingest, renewal reminders, document storage and an AI assistant that reads your PDFs. It started in Australia but works worldwide — it is not limited to Australian users or policies. It does not sell insurance.

Yes. Forward the email or upload the PDF and Insuro files it against the relevant policy so you can find schedules, certificates of currency and Product Disclosure Statements quickly.

No. Insuro is not an insurance broker, insurer, or financial adviser. We're an organisation tool that helps you keep track of what you already have.

Your policies and documents are private to you. Access is protected by row-level security, documents are stored in a private bucket, and we never sell your data. See our Privacy Policy for details.

Only if you explicitly connect and approve them. Insuro supports optional sharing with a planner or adviser you trust. You stay in control and can revoke access any time.

Insuro runs in any modern web browser and as a native iOS app, available on the App Store at https://apps.apple.com/app/insuro/id6792243228. An Android app is on the roadmap.

Use the 'Send feedback' option inside the app, or reach us via our contact form at /contact. You'll hear directly from the team.

Still have a question? Get in touch